Frequently Asked Questions

While walk-ins are accommodated based on availability, we highly recommend scheduling an appointment in advance to ensure prompt service and minimize waiting time. You can book appointments online through our website or call our reception desk.

We accept most major insurance plans including Medicare, Medicaid, and private insurance providers. Please contact our billing department or check our website for a complete list of accepted insurance plans. We also offer affordable self-pay options for uninsured patients.

Most routine lab test results are available within 24-48 hours. Complex tests may take 3-5 business days. You'll receive a secure notification when your results are ready, and you can access them through our patient portal or discuss them with your physician during a follow-up appointment.

Yes, we offer comprehensive telemedicine services for follow-up consultations, prescription refills, and initial assessments for non-emergency conditions. Virtual appointments provide convenient access to healthcare from the comfort of your home.

Please bring your photo ID, insurance card, list of current medications, any relevant medical records, and a list of questions or concerns. If you're seeing a specialist, bring a referral from your primary care physician if required by your insurance.

Absolutely! We provide comprehensive pediatric vaccination services following the CDC's recommended immunization schedule. Our pediatric specialists ensure a comfortable and safe vaccination experience for children of all ages, from infancy through adolescence.

For most adults, we recommend annual checkups. However, frequency may vary based on age, existing health conditions, and risk factors. Your physician will provide personalized recommendations during your consultation to ensure optimal preventive care.

While we're not a full emergency room, we provide urgent care services for non-life-threatening conditions including minor injuries, infections, asthma attacks, and sudden illnesses. For life-threatening emergencies, please call 911 or visit the nearest emergency department.